I
The principle
The motorcar is not the object of the service; it is its instrument. The House chooses it black, sober, without distinguishing mark — so that one never sees the car, but the care that surrounds it.
The House's fleet is composed exclusively of Mercedes-Benz motorcars, in their most discreet lines. No ostentation, no colour, no accessory: the motorcar must be able to wait before a palace as before a villa without ever standing out.
All are of a deep black, dark and clean within. It is the livery of the House — the one that blends into the courts of honour and the gravelled drives, and that says, without saying it, the exigence of those it carries.
II
The motorcars of the House
Three lines, a single care
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Mercedes S-Class
The House's reference motorcar. For the formal transfer, the evening, the movement of a single guest or a couple.
The motorcar of honour
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Mercedes E-Class
Discretion itself. A motorcar that goes unnoticed, for the journeys where one prefers to pass unseen.
The discreet one
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Mercedes V-Class
Space and comfort for families, small parties, the luggage of a long stay or a yacht arrival.
The family one
III
The upkeep
A motorcar of the House is prepared before each service, not merely each day. The body is washed, the cabin vacuumed and wiped, the windows done, the boot emptied of any trace of the previous journey. The guest who steps in must never sense that another has stepped out.
The mechanics follow the same principle: regular maintenance, anticipated checks, tyres watched. A motorcar that fails during a service is a fault the House does not forgive itself; it would rather take a vehicle off the road at the least doubt than risk a journey gone wrong.
IV
The detail on board
On board, everything is thought out for the guest without his having to ask for it. Cool water at hand, the temperature set before the arrival, the silence preserved, the light measured. The chauffeur knows the preferences of his regular guests — the side on which to sit, the station one likes, the one one cannot bear.
It is in this detail that the difference between a car and a motorcar of the house resides. The first takes one from one point to another; the second makes of the journey a moment in which one is, quite simply, at ease.
The motorcar is not seen; the care, however, is felt.
The fleet and the crew are the two halves of a single care: motorcars kept, men kept.